A USB keyboard (ms in this case) drops characters or repeats a keystroke periodically.ģ. This can be really troublesome because it puts the laptop to sleep which causes additional monitor detection/disconnects.Ģ. Also, the power button being directly opposite the thunderbolt connector causes the power button to be pressed unintentionally when reseating the cable. The docking station cable doesn't seat well in the docking station and the slightest move to the station or cable can cause a disconnect then all peripherals stop. You can check the thunderbolt firmware by selecting Settings\Detail in the Thunderbolt iconĮxactly, exactly as I have experienced. #Rdp multimon not working updateIntel® Thunderbolt™ Firmware Update UtilityĪSMedia eXtensible Host Controller Driver #Rdp multimon not working driversI would encourage you to check and make sure your laptop has - at least - these drivers and thunderbolt f/wĬategory on Product Support Page on hp.com With this in mind, it is likely that new drivers and/or firmware will come out to fix some of the things you are seeing. For example, the usb-c drivers should restart first With all those things going on, there may be an occasion where if the laptop is allowed to go to sleep, some drivers may or may not come back correctly or in the correct sequence. For example, the dock has a separate ethernet controller with its own driver, it has a driver to manage the usb ports, and it has a driver to manage the dp ports and the vga port. This leads to, sometimes, unexpected behavior. you should be able to then extend the external screensĪs far as the issues, you may not know that Thunderbolt 3.0 is a protocol that now 'rides' on top of the usb-c 3.1 connection. I'm really questioning my whether this was an upgrade.Īnswering #4 is easy: that is standard behavior by default. I moved from an Elitebook 8540W with dock. One display goes blank and one is duplicated with the laptop screen. This would be normal if you have undocked and re-docked a laptop. Once this occurs and I enter my password all of my open programs are displayed on one screen rather than on both. I have the displays configured to go blank after 1 hour. Only way to get the second monitor awake is to shutdown and reboot. The NVDIA control panel still shows both connected. If I plug one of the monitors in using the adapter and the other into the display port both will display 4K.Īfter the computer goes to sleep only one monitor will wake up. I had bought a a couple of CableMatters thunderbolt 3 X display port adapters while waiting on the dock. When connected via the display port one will display at 4k while the other will only display 2560X1440. I purchased the ZBook Studio G3 2 months wait on the Thunderbolt 3 Dock to primarily connect 2 4K Samsung monitors.
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